A brief guide to understanding Umeme Yaka Meter Token error codes

yaka_meter

You’ll probably be interacting with Umeme’s new Yaka prepaid meter more often than the old analogue meters currently being phased out. But while checking your power balance, reloading new Yaka units or entering the token code, you might encounter some errors.

Here are some known Umeme Yaka Meter Token error codes (the hashed naming convention is ours).

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#Invalid code

conlog yaka meter  error codes

Error: AAAAAA AAA

Token has been entered incorrectly or is invalid.

Solution: Simply re-enter the code or call customer care for assistance.

#Used code

conlog yaka meter error codes

Error: ddddddd ddd

Token has already been used and can’t be used again

Solution: Buy another Umeme Yaka code

#Expired code

conlog yaka meter error codes

Error: 0000000 000

Token has expired.

Solution: Use token within 3 month from date of purchase. Call customer care for token renewal.

#programmed default code

conlog yaka meter error codes

Error: ddt

The meter has been programmed to default code and can’t accept credit tokens.

Solution: Call customer care for assistance.

#Too high credit

conlog yaka meter error codes

Error: 9999999 999

The current available credi on the Yaka meter is too hight to accept more credit.

Solution: Re-enter the token when the credit levels drop 

#Too large Token

conlog yaka meter error codes

Error: EEEEEEE EEE

The token value is too large and can’t be displayed. Hence it can’t be processed.

Solution: Call customer care for assistance.

#Too low credit

Error: 2 buzzing sounds at regular intervals

Your credit is lower than acceptable figure. Hence the buzzer will make two short beeps at regular intervals. It happens when you have less than 15 units.

Solution: To silence the buzzer, press the backspace key.

So there you have it; All the known Umeme prepaid meter error codes. That will probably help you do the troubleshooting yourself before calling customer care.

  • Nyombi Emerson J

    What is the cause of e07 and wats d solution