Do not listen to rumors, Smile Communications is committed to Uganda.

Every loss can be a profit, states a Persian proverb, and with the knowledge that a business is always a business regardless of your past experience and physical worth, you can expect this to occur about anywhere. The past weeks have been deafened by uncalled for news purporting that Smile Communications has been shut down by the Uganda Communications Commission (UCC).

This, at least for those that know what it means, was not anything sweet for the ears and with the festive seasonal promotions already in high gear, one would imagine what has been of the 4G LTE internet service provider.

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But alas, it was all fake news. In a message detailed to us, the company regrets the rumors that went on and affirms it that they are fully operational and ready to serve their customers as usual.


Read About: The Smile Uganda discounted 4G LTE data bundles for this festive season


“We wanted to make you aware of an article that recently appeared in local daily newspapers, purporting that our operations were shut down by the Uganda Communications Commission (UCC). We categorically refute the information in this article as factually incorrect and malicious and wanted to affirm that our services are fully operational. Smile’s telecommunication licenses have not been revoked by the UCC. We will continue to offer excellent 4G LTE internet services across Uganda, whilst supporting you to enjoy true 4G LTE voice, data and SMS services. We remain committed to our investment in Uganda and want to assure you of our continued and ongoing service to you,” read the message.

The biggest questions on everyone’s mind should be on the fuel that drove the rumors, and whether we should take it plain from the surface that nothing is actually happening back end.

We shall keep you up to date with any forthcoming details.