The ultimate guide to Verifying Simcard Registration in Uganda

UPDATE: There is a new mandatory re-registration of SIM cards by all telecoms. Any SIM cards not re-registered by 20th April 2017 will be deactivated  as per Uganda Communications Commission (UCC). We have written a step by step guide on how to re-register your SIM card before the deadline. The process written about below no longer applies


On March 5, 2012, Uganda Communications Commission (UCC) launched a simcard registration exercise see my coverage at http://wp.me/pXn3W-4H. On February 28, 2013, all un-registered simcards will be switched off by the telecom providers so there is a concerted push to register the simcards. Estimates put registration at about 50%, but that number is to be put to the test at the end of the month.

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This simple guide is to enable you to check for your registration (operators in alphabetical order)

  1. Airtel – *205#
    • Response – SMS Message from KYC with text “Dear NAMES 075XXXXXXX,your Airtel Simcard has been sucessfully registered. You can now also send and receive Airtel Money”
  2. MTN  – *140*3*2*1# and *197# (not functional as yet)
    • Current Message – Yello. The Registration Status Service will be available from 8 Feb 2013. Please ensure that you register by 28 Feb 2013. Thank you
  3. Orange Uganda – *197#
    • Response -You have successfully registered 079xxxxxxx in the names of NAMES
  4. Smile Telecom – not offering mobile cellular services, all Internet customers are registered on signup
  5. Uganda Telecom – *123#
    • Response – Dear NAMES, your number 071XXXXXXX is now fully registered with Uganda Telecom. It’s all about you. Proudly Ugandan. Your profile is: PROFILENAME
  6. Warid Telecom –  *100*7#
    • Registered Response – SMS message from WeCare with text  ”Your SIM Card is Registered with Warid Telecom

UPDATE: I have just been informed that dialing *197# can be used to check the registration status for any simcard (Thanks to alwangac via I-Network)

Did I miss anything or did this post help you, let me know

This post by Stephen Musoke Senkomago from  http://ssmusoke.wordpress.com has been re-posted with permission

  • lavanya sethi

    I am a dissappointed
    Airtel money customer. 2 Days ago I received 2 sms from airtel money that my account was debited with Rs.400 &
    Rs. 295. But I hadn’t made any transaction. Those were fraud transactions.I
    made call to customer care but they refused about that. Details of transaction
    are given below :-

    S.No. Transaction ID Date of transaction Time
    of transaction Description of transaction Amount of transaction (Rs.) Debit/
    Credit

    1 4091676 26/04/2012 10:34 AM
    AIR_PREPAID_MOB|UW:Utility
    Payment 40.0 DR

    2 4091421 26/04/2012 10:33 AM
    AIR_PREPAID_MOB|UW:Utility Payment 100.0
    DR

    I have even filed a complaint against them on their site as
    well as here, http://www.consumercourt.in/other-banking-services/90226-airtel-money-fraud.html
    ,at Consumer Court site but so far no action has been taken on this case.