The hidden secret behind Tecno Phones’ Dual-SIM Obsession

Tecno17

Here’s a profound fact about all Tecno phones — they are all Dual-SIM! All of them. Be it a low end device like the Tecno T630 or high-end hexa-core or octa-core smartphones like the Tecno R7 and the recently announced Tecno Z, Tecno has consistently made all their devices to have Dual-SIM support.

Before I try to explain why the chines manufacturer has strategically chosen this path, you need to know one thing unique about the phone vendor that other brands with African presence don’t have. Tecno, even though Chinese vendor operates solely in Africa. This has given the vendor an opportunity to study and strategically produce devices that are uniquely suited for the African market — something that other vendors such as Samsung, Nokia, Huawei, HTC can’t afford given their global presence.

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On my widely read guest contribution to the African Makers collection on Medium, I chronicled why and how users in Africa make the most of their cell phones.  Whether you believe it or not, owning two phones is much cheaper than just having one. The reason is quite simple; mobile users can take advantage of the various promotions and campaigns offered by various networks. Since call rates in Uganda are still one of the most expensive in the world, users have learnt to use the “network of least resistance”.

However, Tecno quickly noticed this trend and instantly provided an even cheaper solution — Dual-SIM phones. Now instead of owning two phones, users now need just one phone that accommodates two SIM cards from two networks.  How convenient is that? Very convenient and innovative.

The Chinese vendor –Tecno– has vibrant presence in Nigeria, Ghana, Kenya, Tanzania, Cameroon, Uganda and other countries. They embody features in their phones that other vendors continue to ignore, among them include; multi-media features such as a radio (and analog TV for some), an SD-Card slot, screen protector, a battery bank all of which are strategically designed to meet the Africa market as Onyait Odeke wrote here.

These features are unfortunately seen as “uncool” or just not necessary by other vendors. Can you for instance picture an iPhone with a radio? Hell no. I would also freak out if I did see one! But strangely enough, customers keep asking whether these shinny high-end devices have these basic features as one Sales representative who works at Orange Uganda narrated to me.

Tecno has an estimated phone marketshare of 30% according to Garry, Tecno Uganda country manager when I asked him over email. This market share is increasing everyday as the phone vendor continue to release highend Android devices whose specs put the likes of Nokia, Huawei and Samsung devices to shame.

  • Maureen Koech

    There are Single SIM Tecnos being sold at Safaricom Kenya.
    Not all are twin sim.

    • Interesting! According to their site, they clearly state that “All of our mobile phones are Dual-SIM.”. Follow this link http://www.tecno-mobile.com/faqs#faqnoanchor and check FAQ #7. Do you offer both single-SIM and dual-SIM phones?

      So, I guess their exceptions of course for various markets.

  • Jemimah

    I remember when having a techno phone meant it was low end(cheap) and fake(not original, wouldn’t last) especially because it was a Chinese phone. One must understand though that China is out to sale their products to anyone and everyone, market dynamics are seen as opportunities for a new product.

    • Jemimah, that’s a good observation. Tecno is changing its brand perspective especially among the high-end market which is used to vibrant global brands like Samsung, HTC, iPhone, LG. But Tecno’s other secret is price…that no one is able to beat it.

      • Jemimah

        I would like to see how Samsung and Tecno compete on phone duration ( life time of the phone). I may want to change my favorite phone company to Tecno unfortunately, they are not here

        • Eristaus

          My Tecno Phantom is now a year old and still strong. I’ve just replaced my battery which was worn out but the phone is still good. There are a few complaints here and there which I’ll write about but overall I am satisfied. Even though I want to replace it, I hope to keep it for one more year just to Monitor what happens regarding life length.