Gotv Uganda customer care

Solved 4 Answers 11885 Views Digital TV
Hey would like to know gotv uganda customer care phone number and email I can use to reach them. Thanks
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4 Answers

Best answer
GOtv Uganda has a couple of customer care channels. Unfortunately they do not have a toll free line like we are accustomed to. That means you pay like a normal phone call when you call them.
Telephone: +256 312 246220, +256 756 578233

They are also available on Twitter and Facebook and sometimes respond to customer issues using Social media
Twitter: @GOtvUganda
Facebook: https://www.facebook.com/GOtvUG/
Email: uganda@gotv.co.za
answered Nov 10, 2015 by Onyait Odeke (Erista (10,790 points)
selected Nov 10, 2015 by oquidave
You can reach gotv Uganda on 0312-245245. call it and you won't regret. at the options, select 3 for technical issues/queries. they will definitely answer.
answered Apr 26, 2016 by anonymous
commented Apr 30, 2016 by Onyait Odeke (Erista (10,790 points)
I keep on wondering why an entity like DStv/GOtv doesn't have a toll free line
asked Oct 14, 2016 in Digital TV by Mr KIRABO
edited Dec 23, 2016 by dignited
What's go dstv/gotv helpline?
commented Nov 14, 2016 by Mirembe
I actually called the GO-TV customer care number and i was kept on hold for ages meanwhile my airtime was being spent and finally when the call went through,it was cut off.This happened twice and i spent about 3500/ in the vain process of calling that customer care line. Can Go-Tv please open a whatsapp line to help with some of these queries. I know PAYWAY has such a line and that chat works fine. Querries are solved promptly.

commented Dec 14, 2016 by anonymous
This is ridiculous!! If you're not going to have a toll free number then a customer care agent should be ready to pick up the phone! I can't go thru this press 1 press 2 press hash go back to zero nonsense while my airtime is finishing
commented Apr 3 by irene
its unfortunate that when i called the customer care,the only put me on hold and all my airtime was eaten up without any slight help.now am there off air because the Go tv cant tell.
Hey my decoder was locked by kids as they played with parental control pin and it was blocked so reset it for me it's number is 4622856671
answered Dec 24, 2016 by Namubiru Asiat
I think I can do without Gotv. I can't stand their service and I thought I was the only one but after reading the comments section on here,I'm more than convinced to give it up
answered Feb 8 by anonymous
commented 4 days ago by anonymous
my IUC NO. is 4623037850 I subscribed yesterday but is on yet on could u please activate it