What you need to know about Amazon PayCode

Amazon is one of the leading e-commerce sites globally. Western Union is also a world leader in international cash transfers and is available in many regions and countries. So how do you combine the best of these two worlds? Enter Amazon PayCode.

Amazon PayCode is a new payment option that enables people in supported countries to pay for Amazon orders with cash. You can shop online and pay at any participating Western Union® agent location worldwide. After you pay, Amazon will ship your order to the shipping address specified at checkout. An interesting partnership no doubt, that will help many Small and Medium Enterprise businesses who are keen to import a bunch of goods from Amazon. So how does it work? What do you need? Let us explore.

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Which regions is Amazon PayCode supported?

Amazon PayCode is currently available in the following countries and regions: Barbados, Chile, Colombia, Costa Rica, Federated States of Micronesia, Hong Kong, Indonesia, Kazakhstan, Malaysia, Marshall Islands, Mauritius, Palau, Peru, Philippines, Kenya, Taiwan, Tanzania, Thailand, USA and Uruguay. 

How to shop with Amazon PayCode

If your region is listed in the list above and Amazon PayCode is available for you, as you proceed to complete your order on Amazon, you will see Amazon PayCode as a payment option at checkout. You will then be asked to provide additional information that is used to process your payment at a Western Union agent location. The price at checkout will also be updated to reflect the price in your local currency. Upon completing your order on Amazon, you will be provided a code and instructions on how to make your payment at a participating Western Union agent location.

When you visit a Western Union agent location, tell the agent you are there to pay for an Amazon order. The agent will ask for your code and will ask to see your photo ID. The ID you show to the agent must match the information you provided during checkout on Amazon. The agent will take your payment and then provide you with a receipt. You will also receive a payment confirmation email from Amazon, followed by a shipment notification when your order has shipped. And that is it!

Are there any purchase limitations with this payment method?

I for one, haven’t been able to pay for anything on Amazon using the PayCode method which got me thinking, why is that? It turns out, to qualify for Amazon PayCode the products you select must be export eligible and you must be shopping from a supported country. In addition, PayCode may not appear as a payment method if the order value exceeds the maximum value allowed for use on this payment type.

This doesn’t really explain my predicament but as with any new thing, it takes time to catch on so maybe I will be able to do so in the next few months.

How does the Return Policy work with AMazon PayCode?

If you would like to return your item visit My Orders on Amazon.com and click Return Items. Enter the reason for the return and select Refund through Amazon PayCode. Once Amazon receives your returned item, a refund code will be issued to you. You can visit a Western Union agent location, show the code along with your photo ID, and collect your refund. If you do not collect your refund within six months Amazon will issue a refund to your Amazon Gift Card balance.

For more info, you might want to check out Amazon PayCode’s Frequently Asked Questions.