Uber users in Nairobi, Kenya, now have the option to upgrade their ride experience with the arrival of Uber Comfort. This service provides a more comfortable and customizable alternative to the standard UberX, offering a noticeable step up without breaking the bank.
So, what sets Uber Comfort apart, and is it worth the extra cost? Let’s break it down.
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What to Expect from Uber Comfort
- Newer, Roomier Rides: Say goodbye to cramped rides in older vehicles. Uber Comfort guarantees you’ll travel in a newer, mid-sized car (2015 model year or later), providing significantly more legroom and breathing space. This perk is especially welcome for longer journeys or for navigating Nairobi’s busy traffic.
- Experienced, Highly-Rated Drivers: Drivers in the Uber Comfort category aren’t rookies. They boast consistently high ratings, which translates to a smoother, more professional ride experience. This means greater reliability, better route knowledge, and less of those awkward driver conversations where you feign interest in their pet fish collection.
- Personalize Your Ride: The ability to customize aspects of your ride is a major draw of Uber Comfort. Through the app, you can indicate your preference for temperature, making the dreaded “too hot or too cold?” debate a thing of the past. Crucially, you can also choose your desired level of chattiness, offering those who crave a silent ride a much-needed reprieve.
“Uber aims to reimagine how the world moves for the better. With the launch of Uber Comfort in Nairobi, we are providing our most discerning passengers with a modern, spacious and personalizable method of moving around our city, while also introducing more options for drivers to access economic opportunities.”
Imran Manji, Head of East Africa, Uber
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Cost and Availability
Uber Comfort operates within Nairobi and joins a growing list of cities across Africa offering this service. Naturally, you’ll pay a premium compared to UberX – expect fare increases of around 15-20%.
Conclusion
Uber Comfort is a smart middle-ground for those who want a more premium feel without forking over considerably more money for a full-fledged premium Uber service.
While UberX remains a perfectly viable option, Uber Comfort’s focus on spaciousness, driver experience, and customization fills a valuable niche, making it a welcome addition to Nairobi’s ride-hailing scene.