How to Review an Item You’ve Purchased on Jumia

A delivery man drives a transporter with an advertisement for Nigeria's e-commerce site Jumia in the Plateau district of Abidjan on April 24, 2019. - Jumia, the e-commerce site based in Nigeria, became on April 12, 2019 the first African start-up to make its debut on Wall Street. (Photo by ISSOUF SANOGO / AFP)ISSOUF SANOGO/AFP/Getty Images

Before shopping for an item on Jumia, most people like to spend time looking through the available review(s) for that product. This is because both good and bad reviews can heavily influence our purchasing decisions. However, this is thanks to the many shoppers who spend their time reviewing a product. When you rate a product you’ve purchased on Jumia, you help other hundreds of shoppers make a more informed purchasing decision.

Asides from that, your reviews can also help boost a seller’s score and help them gain more customers. It could also help them improve the quality of items they bring into their store. Because sometimes a negative review can help them work twice as hard to double down on customer satisfaction. So in this article, we’ll be showing you how to  rate or review an item you’ve recently purchased on Jumia

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How to Leave a Feedback on Jumia

Whether it’s a newly bought item or a previously bought one, Jumia allows you to leave reviews of every single item you’ve purchased in the store. So if you’re ready to rate an item you bought over a year ago, here’s how to do it;

  • Visit Jumia and Log in to your Account
  • Tap on the profile icon located on the top right of your screen
  • From the dropdown, tap on ‘Pending Reviews
  • You’d see a list of all your recently purchased items, pick the one you’d want to rate, and tap on ‘Rate this Product’
  • Rate the stars, fill out the form and click on ‘Submit

Your review will be published underneath the product reviews. And that’s how to leave a review on Jumia. We hope you’ve found this article helpful. Let us know how easy it was for you to leave a review in the comments section below. Also, don’t forget to share this post with your friends and family who love to shop on Jumia.


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