UPDATE: There is a new mandatory re-registration of SIM cards by all telecoms. Any SIM cards not re-registered by 20th April 2017 will be deactivated as per Uganda Communications Commission (UCC). We have written a step by step guide on how to re-register your SIM card before the deadline. The process written about below no longer applies
Africell Uganda has introduced an online registration portal to help their customers register their SIM cards before the 30th November deadline stipulated by telecoms regulator UCC.
You can choose how to register your SIM card. You can either Whatsapp your details (ID and passport photo) to 791-1888-88 or send your details to firstname.lastname@example.org. Lastly you can log on to their SIM registration Web App (http://africell.ug/register – No longer available) and follow the easy steps.
How to register your Africell Uganda SIM card Online
Step 1: Log on to the Africell SIM registration Web App
Step 2: Fill in the form providing the required details.
Step 3: Upload a copy of your ID and passport photo
Step 4: Submit your application by clicking on the submit button.
Step 5: Check/confirm your registration status after 24 hours by dialing *197# (This is currently not functional and we do not know why). You can also call the Africell customer care by dialing 100 or reach them Twitter or Facebook.