You can now register your MTN Uganda SIM card online. Here’s how

UPDATE: There is a new mandatory re-registration of SIM cards by all telecoms. Any SIM cards not re-registered by 20th April 2017 will be deactivated  as per Uganda Communications Commission (UCC). We have written a step by step guide on how to re-register your SIM card before the deadline. The process written about below no longer applies

MTN Uganda has finally built an online registration tool that will help you register your SIM card hustle free without lining up for hours at the customer service centers. The web-tool allows you upload a scan of your registration form and a valid ID. Valid ID in this case refers to a Passport, a drivers licence, National ID, Student ID, Voters Card and LC certificate.

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All partially or non registered cards are going to be temporarily suspended starting today. When suspended, one will not be able to make calls or access the internet.

MTN Uganda SIM Card Reg

Here is how to register your MTN SIM card online

Step 1: Download the Registration Form and print it out

Step 2: Fill it in and sign against it

Step 3: Log on to the MTN Web Tool (Link to tool no longer available)

Step 4: Scan the registration form and valid ID with your smartphone camera and upload it

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Step 5: Click Submit

MTN will be getting back to you on the status of your registration. You can also check your current status at any one given time by dialing *197#


MTN has updated it’s online registration system. You can now register your SIM card entirely online without having to download and print a form then uploading your details.

Step 1: Log on to (Link no longer functional)

Step 2: Fill in the form

Step 3: Upload a copy of your valid ID

Step 4: Submit

Step 5: MTN wil get back to you on the status of your registration. You can also check the status of your registration by dialing *197#

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Image: Science Museum


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7 thoughts on “You can now register your MTN Uganda SIM card online. Here’s how

  1. Why have Mtn Uganda suspended my number yet i have completed registration long time and my number is 0777785540

    • The best thing to would is to call MTN customer care, or talk to them on Twitter or Facebook. Alternatively you can go to their outlets countrywide. Dignited is simply a tech blog

  2. Are you guys connecting us again,,
    Personally i dont hv an ID yet,,
    We need u buh u also need us,,we give u our money for your service,,hope the profits willnt drop amidist all da crap dat is going on

  3. Do you have any plan for those out of the country? Can you make the Link to register online functional again?

  4. I registered my line using my sister’s national I.d so I have mine per now so how can I register online using my national ID thanks

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