Airtel Uganda has today hiked their data rates. The announcement came from their official Twitter where the Telecom advised their customers to dial its data USSD shortcode — *175# — to see the revised internet data bundles.
Dear Customer, please be informed that effective today 1st Nov 2013, the internet plans have been revised. Dial *175# to select your planAdvertisement - Continue reading below
— Airtel Uganda (@Airtel_Ug) November 1, 2013
Mobile subscribers now get 25 MB instead of 60 MB for UGX 500($0.20) and 100 MB down from 250 MB for UGX 2000($0.79) for 24 hours while monthly data bundles have also reduced from 150 MB to 125 MB for UGX 5000($1.98). This comes almost a month after MTN Uganda stealthily upped up their data rates which now leaves Orange Uganda with steady rates as the cheapest data service provider among the three, a spot that Airtel previously held.
The increase has sparked off outrage from unhappy customers on social media like Twitter user Shahanah
@Airtel_Ug you data plan charges are outrageous! Seriously, this is why people never wanted to be on your network.Thievery at its best!!
— Shanah Shameem (@ShanahJR) November 1, 2013
If you’re an Airtel subscriber, you can dial *175# to see the rest of the revised data plans.
Update: When i demanded to know why the telecom has suddenly hiked their data rates, it claimed that it’s responding to what other players in the industry are doing — in this case MTN Uganda which first started off the price hikes.
Hi @oquidave @UCCUg ,We have adjusted our Internet Data prices so as to be at par with the rest of the industry. #StanAirtelUg
— Airtel Uganda (@Airtel_Ug) November 2, 2013Advertisement - Continue reading below
We still haven’t got any official reaction from Uganda Communication Commission (UCC) — the industry watchdog whose role is to regulate the industry and protect the consumers.
3 thoughts on “Airtel Uganda hikes data rates and that’s all we know”
This is ridiculous. Hiking data rates just because MTN has done so is probably the most stupid reason Airtel could possibly have. UCC ought to swing into action sooner.
True, very ridiculous indicate. We keep hearing endless talk and no action of how the government with the Telecoms are working hard to reduce the cost of bandwidth. Instead the reverse is happening.
I don’t see why the stakeholder can’t see that low costs of bandwidth directly translate into economic boost.
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