How to withdraw MTN Uganda mobile money from an ATM


There’s a happy marriage when your mobile money wallet meets the ATM machine. While you could withdraw solid cash from any mobile money agent in town, sometimes it’s more convenient to do the same from an ATM machine for a number of reasons. For instance, the mobile money agent might not have enough liquid cash that you want or maybe it’s at midnight and you certainly won’t find any agent still working.

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In what’s called Cash out, MTN Uganda has partnered with a number of banks to allow you withdraw your mobile money from an ATM machine. No need of an ATM bank card. Supported banks include Centenary bank, Crane bank and several Inter-switch supported ATM machines.

Taking the case of Centenary bank ATM, here’s how to withdraw your mobile money.

  • Press any key and select MTN Mobile money.
  • Enter your mobile phone number registered to MTN Mobile money.
  • Enter the amount you wish to withdraw.
  • Enter your mobile money PIN code and select Ok.
  • Withdraw your cash.

A word of caution for the uninitiated; Never, ever share your mobile money PIN with a stranger. Make sure no one is eavesdropping while you operate the ATM machine. Keep track of transaction details such as reference code, date, amount, account number, ATM location and any vital information that might help you in the case of filing a complain.

If you have used MTN Cash out or have security tips of your own, please share with us in the comments below.


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