The “Galaxy Fold” Foldable Smartphone’s display is breaking — Here’s what Samsung has to say

Samsung Galaxy Fold Broken Display

The foldable smartphones from Huawei and Samsung were one of the most anticipated tech gadgets of the year. Both devices were unveiled about 2 months ago and while no major complaints have surfaced (so far) about Huawei’s first foldable smartphone experiment, many individuals have come out to share their (not-so-good) experiences with the Samsung Galaxy Fold smartphone.

The device is currently available on pre-order but Samsung has sent out a limited number of the flagship device as review units to several media outlets, reviewers and tech journalists. Disappointedly, a few number of the tech journalists took to the internet to announce that everything about the Galaxy Fold’s display isn’t perfect after all.

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First off, Steve Kovach (@stevekovach), a Tech Editor at CNBC.com reported that the left-half of his Galaxy Fold display began twitching only after a day of usage. See his tweet and watch the video below.

For Mark Gurman (@markgurman), a reporter at Bloomberg, it took two days for his Galaxy Fold display to get damaged. Mind you, these Galaxy Fold units were not manhandling or subjected to unfavorable physical conditions.

Another popular tech journalist, Marques Brownlee (@MKBHD) reported that the display of his Galaxy Fold’s review unit “spazzed and blacked out” after peeling what seem like a display like a “screen protector” off the device’s display. Apparently, the layer isn’t a screen protector.

Samsung has, however, issued a statement/warning explaining the layer covering on the device and why — like Marques– your Galaxy Fold display might get damaged if you remove the screen protector-like layer. According to Samsung,

A limited number of early Galaxy Fold samples were provided to media for review. We have received a few reports regarding the main display on the samples provided. We will thoroughly inspect these units in person to determine the cause of the matter.

Separately, a few reviewers reported having removed the top layer of the display causing damage to the screen. The main display on the Galaxy Fold features a top protective layer, which is part of the display structure designed to protect the screen from unintended scratches. Removing the protective layer or adding adhesives to the main display may cause damage. We will ensure this information is clearly delivered to our customers.

Surprisingly, the statement by Samsung doesn’t address all the issues with the Galaxy Fold’s display. It’s surprising and quite concerning because some reviewers — like Todd Haselton (@robotodd) — didn’t remove the protective layer/film of their Galaxy Folds but the display developed faults irrespective — merely after a day’s usage.

Consequently, CNBC reports that Samsung Electronics’ shares had dropped by 3 percent on Thursday following the emergence of the malfunctioning Galaxy Fold’s display on social media by several tech journalists on Twitter. We trust Samsung to take care of this issue, though. However, since the Galaxy Fold’s early (and unexpected) hardware fault has already taken a hit on Samsung’s share, we can’t wait to see how the company’s reputation fares after the official launch of the device on April 26 — given that this is the Samsung’s first foldable device.

What’s your opinion, though? Do you think the foldable display technology is a pre-mature one? Or perhaps, Samsung didn’t just get it right?