David Okwii
How one bank has outsourced its customer care to its own customers
"Brilliant" is the one word I can use to describe this move. This is simply because I've had awful experiences with my local bank that I won't disclose when it comes to customer care support. In fact, my local bank doesn't even have a customer... Read More
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Samsung Galaxy S5 launched on Airtel Uganda Network Today
Airtel Uganda and Samsung Electronics (East Africa) today launched the much anticipated Samsung Galaxy S5 at a cocktail event in the plush gardens of the Serena Hotel Kampala. As part of an on-going global launch of the Galaxy S5 Smart Phone in key markets and... Read More
Mozilla Firefox 29 released, here’s what is new
Mozilla Firefox 29 was released yesterday, much to the excitement of those who are passionate about the open web. Here in Uganda, the Mozilla Uganda community which has been doing some customization of the browser like translating it to local languages will be having a... Read More
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[Update] Facebook Newsfeed experiencing issues in various regions
Several users including Dignited editors are experiencing issues with their Facebook Newsfeeds as of today, Sunday 27th of April. When I checked my Newfeed today morning, the first four updates are blank as seen in the above screenshot. Several users in Sweden, Philipines, Malaysia are... Read More
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Most popular opensource Operating System, Ubuntu 14.04 ‘Trusty Tahr’ hits download servers
The long wait is finally over for desktop operating system enthusiasts. Ubuntu Linux version 14.04 LTS (code named "Trusty Tahr") has been released and available for download on the Ubuntu website. In an earlier post, we mentioned a few new features that are shipping with the new... Read More
Most popular Free Operating System, Ubuntu 14.04 LTS desktop arrives today
Ubuntu fans out there have a reason to celebrate today as Ubuntu 14.04 LTS (Long Term Support) will be hitting the download servers in just a few hours. Ubuntu is so far the most popular Linux-based free operating system. It's widely believed to be a... Read More
Balloons to drones: Google acquires drone startup Titan Aerospace
Google has today acquired Titan Aerospace, a New Mexico-based drone company that makes high-flying solar powered drones the Wall Street Journal reports. “Titan Aerospace and Google share a profound optimism about the potential for technology to improve the world,” a Google spokesperson said. “It’s still early days,... Read More
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Airtel Ups Its customer care support with “My Airtel My App” App
22nd March 2014, Kampala- Airtel Uganda, leading telecom in Uganda’s telecom industry, has launched an interactive mobile app for its customers. The launch of MAMA mobile applications is a key step by Airtel Telecom towards service innovation. The “My Airtel My App”( MAMA ) is... Read More
Keep Calm, Google will now encrypt all your Gmail messages
Google is taking your privacy and security online a little more seriously since it announced on Thursday that it is making all Gmail messages go through an encrypted HTTPS connection that will prevent anyone else from reading them but their intended recipient on its official Enterprise... Read More
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